30-Day Warranty Policy
At Kisdy Store, we stand behind the quality of our products. All items purchased from our store are covered by a 30-Day Warranty from the date of delivery.
What’s Covered
-
Manufacturing Defects: If your product has faults in materials or workmanship.
-
Damaged on Arrival: If your item arrives broken or defective.
-
Non-Functioning Products: If the product stops working under normal use within 30 days.
What’s Not Covered
-
Normal wear and tear.
-
Damage caused by misuse, accidents, or improper handling.
-
Unauthorized repairs or modifications.
-
Consumable items (e.g., fuel, accessories) unless faulty on arrival.
How to Claim
-
Contact us at Contact@Kisdy Store.shop within 30 days of receiving your product.
-
Provide your order number, proof of purchase, and a description of the issue (photos/videos if possible).
-
Our team will review your claim and provide instructions for return, replacement, or repair.
Resolution Options
Depending on the issue, we may offer:
-
Replacement: A new item sent at no extra cost.
-
Repair: Fixing the defective product (where applicable).
-
Refund: If a replacement or repair is not possible, we’ll issue a refund.